By Trey Waddell, Community Manager
Auction.com is excited to announce the release of the new Help Center, which was designed to make the auction process easier to understand, to allow us to be more transparent about our real estate auctions and to gather customer feedback on ways that we can continue to improve the entire experience! So what’s new you might ask?
Search
You can now search throughout all of our Help Content, including Overview Guides, Frequently Asked Questions, Glossary, and much more.
New & Improved Resources
We’re building out video tutorials to make the process even easier to understand. We’re also updating our Glossary daily with new terms and better definitions – based on your feedback. Next up? A Document Repository is in the works – so you can get all of the forms you need in one spot.
Discussions
You can see the questions that other customers are asking, along with correctly answered questions in the community. You can also jump right in and ask your own question!
Ratings
We’re listening! The new Help Center allows you to rate the help content and let us know if it answered your question or could use some work. We’ll then continue to iterate on these documents based on your valuable feedback.
So what are you waiting for? Login today and click Help Center to get started!
